Privacy Statement

Filtrec is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Filtrec Web site and governs data collection and usage. By using the Filtrec website, you consent to the data practices described in this statement.

Collection of your Personal Information

Filtrec collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Filtrec also collects anonymous demographic information, which is not unique to you, such as your Post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Filtrec. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Filtrec for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cross Hydraulics Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Filtrec public message boards, this information may be collected and used by others. Note: Filtrec does not read any of your private online communications.

Filtrec encourages you to review the privacy statements of Web sites you choose to link to from Filtrec so that you can understand how those Web sites collect, use and share your information. Filtrec is not responsible for the privacy statements or other content on Web sites outside of the Filtrec and Filtrec family of Web sites.

Use of your Personal Information

Filtrec collects and uses your personal information to operate the Filtrec Web site and deliver the services you have requested. Filtrec also uses your personally identifiable information to inform you of other products or services available from Filtrec and its affiliates. Filtrec may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Filtrec does not sell, rent or lease its customer lists to third parties. Filtrec may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Filtrec may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Filtrec, and they are required to maintain the confidentiality of your information.

Filtrec does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Filtrec keeps track of the Web sites and pages our customers visit within Filtrec, in order to determine what Filtrec services are the most popular. This data is used to deliver customized content and advertising within Filtrec to customers whose behaviour indicates that they are interested in a particular subject area.

Filtrec Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Filtrec or the site; (b) protect and defend the rights or property of Filtrec; and, (c) act under exigent circumstances to protect the personal safety of users of Filtrec, or the public.

Security of your Personal Information

Filtrec secures your personal information from unauthorized access, use or disclosure. Filtrec secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Filtrec will occasionally update this Statement of Privacy to reflect company and customer feedback. Filtrec encourages you to periodically review this Statement to be informed of how Filtrec is protecting your information.

Contact Information

Filtrec welcomes your comments regarding this Statement of Privacy. If you believe that Filtrec has not adhered to this Statement, please contact Filtrec at We will use commercially reasonable efforts to promptly determine and remedy the problem.